• You understand that your request is not an emergency. 
• Your confidentiality is our main priority and will be protected to the highest degree. *
• This is the Hellenic Seaplanes Pilot Assistance Network program which is staffed by trained pilot peers. While they have skilled access to resources and a range of professionals, their primary role is to support you as a peer.
• The pilot peer will not tell you what to do, make decisions for you or intervene on your behalf.
• Consequently, our pilot peers cannot be held responsible for decisions and actions you may take following our contact.
• As we are continually learning and striving to improve this service, your feedback is important to us. Consequently, we may ask you for feedback once you have finished using our service. Participation in this feedback is optional. 
• I am willing for the Hellenic Seaplanes Pilot Assistance Network program to use my personal data as described in the privacy policy.

​​

* The only exception to this is if you tell us that either you or someone else is in imminent danger, in which case we are obliged to act on the information – and this may include waiving your confidentiality. In this extremely rare event, we will always aim to work with you to keep you and others safe.